Occasionally Sandia Digital receives a client with the need for a quick fix. Many web firms or freelancers charge thousands of dollars for such fixes, even though they may take only an hour or two. Mantra the Art of the Spa was running some updates when their back-end locked up, leading to them not being able to access their website. With no backups or data retention available, they had little choice in-house and needed further assistance.
Within the first few minutes of contacting Sandia Digital, we had a pretty good idea of what was going on. The client was in the process of updating an outdated WordPress site, a generally simple procedure, when it failed. Sandia Digital took a look at the files via FTP, and realized they were a mish-mash of old and new code. After just a few hours, Sandia was able to replace the old code with new, consistent code and Mantra was back in business!
Mantra runs a beautiful website, and is attached to a Hilton hotel in San Diego, CA.
If you are in need of updates or corrections to your WordPress site, contact Sandia Digital today for an in-person or over-the-phone consultation.
Is your site down? Need something right away? Sandia Digital cares about your business needs, and being local to Albuquerque we can respond to your emergency typically within one hour if not immediately. Give us a call or e-mail us to get started, and we'll be there for you.